Privacy Policy
Effective: April 29, 2025
At Tomobi Inc. ("Tomobi," "we," "our," or "us"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including the website tomobi.jp, our AI-powered software, and related services (collectively, the "Platform").
By using the Platform, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Platform.
1. Information We Collect
a. Information You Provide Directly:
- When you create an account: name, email, phone number, company name.
- When you create or manage projects: role specifications, casting criteria, and talent data.
- When contacting support: any information you voluntarily submit.
b. Talent Profile Data:
- Uploaded by users: names, contact details, availability, demographics, demo reels, resumes.
- Parsed from emails using AI (with user consent): structured talent attributes like skills, availability, and agency affiliation.
c. Usage Data:
Device and browser type, IP address, pages visited, time spent, and actions taken on the Platform.
d. Cookies and Tracking:
We use cookies to enhance user experience and monitor site activity. You may disable cookies in your browser settings, but functionality may be limited.
2. How We Use Your Information:
- To provide and maintain the Platform.
- Match talent to roles using AI-driven tools.
- Facilitate project management and communication workflows.
- Generate reports for production teams.
- Send important service notifications or updates.
- Improve, secure, and analyze usage of our Platform.
- Comply with legal obligations.
- We do not sell your personal information.
3. Legal Basis for Processing (EEA users):
Contractual necessity, Legitimate interest, Consent, Legal obligations.
4. Data Sharing:
We do not share your personal data with third parties except for trusted service providers, legal obligations, business transfers, or when you provide consent.
5. International Data Transfers:
Data may be transferred and stored in Japan or other countries with appropriate safeguards for GDPR and APPI compliance.
6. Data Retention:
We retain data while your account is active or as needed. You can request deletion at any time.
7. Data Security:
We use encryption, access control, and monitoring but cannot guarantee absolute security.
8. Your Rights:
You may request access, correction, deletion, objection, portability, or withdraw consent. Email privacy(at)tomobi.jp to exercise your rights.
9. Children's Privacy:
The Platform is not intended for users under 16. We do not knowingly collect data from children.
10. Changes:
We may update this Privacy Policy. Material changes will be announced via email or in-app.
11. Contact:
Tomobi Inc.
privacy(at)tomobi.jp
Tokyo, Japan
tomobi.jp