Specified Commercial Transactions Act Disclosure

The following disclosure is provided in accordance with Japan's Act on Specified Commercial Transactions (特定商取引法に基づく表記).

SellerTomobi Inc. (株式会社トモビ)
Head of OperationsRepresentative Director: Ramón Haaf
AddressShibuya Bridge B-5, 1-29-3 Higashi, Shibuya-ku, Tokyo 150-0011, Japan
Phone Number090-6663-3090
Email[email protected]
Websitehttps://www.tomobi.jp
PricesAs shown at checkout and under Settings → Plan. All amounts include Japanese consumption tax.
Additional FeesConsumption tax, any payment-processing fees, and internet/communication charges (borne by the user).
Accepted Payment MethodsCredit card and other methods presented at checkout (processed via Stripe).
Payment TimingSubscriptions are charged monthly in advance; one-time packages are charged at the time of purchase.
Service Provision TimingAccess is granted immediately upon confirmation of payment.
Returns & CancellationThis is a digital service. Subscriptions may be canceled at any time via the billing portal and remain available until the end of the current paid period; no partial refunds are issued. One-time packages are non-refundable except as required by law.
Operating EnvironmentThe latest version of a modern web browser (Chrome, Edge, Safari, or Firefox).